Privacy and data protection policy
GPDR, Data Protection and Privacy Policies
IMPORTANT: The General Data Protection Regulation (GDPR) will apply in the UK from 25 May 2018. It will replace the 1998 Data Protection Act and introduce new rules on privacy notices, as well as processing and safeguarding personal data. This policy has been written in accordance with the Data Protection Act.
If you have any questions regarding our management of your personal data, or wish to lodge a complaint about how we use your personal data, please contact: Anna Kennedy Online, Brook House, 54a Cowley Mill Road, Uxbridge UB8 2FX. Telephone contact: Lisa Robins 01895 540187.
For any questions, please email lisa.robins@annakennedyonline.com
Please read the our compliance statement below and upholding the principles of the GDPR:-
Your consent
By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.
We may occasionally need to transfer your information to countries or jurisdictions that do not provide the same level of data protection as the UK. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected in line with UK law.
Withdrawing consent
Right of access
Changes to personal details
Links to other websites
Information: How do we collect information?
When you interact with us. We collect personal information from you when you submit a form, register with our website, make a donation, or otherwise provide us with personal information, whether online, on the phone or via post. When you interact with third parties. We may also receive information about you from third parties, for example when you sign up to fundraise for Anna Kennedy Online using a third party, such as VirginGiving.
Where we obtain your details from a third party, we will process the data to the same standards set out in this policy. When you visit our website. We may gather information to help us improve your online experience. This includes learning about what pages and topics you are interested in. We also occasionally use personalisation, which changes the way some users may see the website, based on previous visits and online behaviour.
We may also use the information we gather on the website to serve relevant adverts to you on third party websites like Facebook. Like most websites, we use cookies to help us do these activities, but wherever possible, we use aggregated or anonymous information that does not identify individuals.
To find out more information about the cookies we use or how to opt-out of tracking, please read further details below.
Information: What information do we collect?
Information: How do we use this information?
We will use your personal information to provide you with the services, products or information you have requested, for administration purposes – such as processing a donation – and, if you allow it, to further our charitable aims, including contacting you about our fundraising and campaigning activities.
To enable us to communicate with you effectively, we may sometimes use your data for the purposes of analysis, based on information that you have provided to our charity. We only ever share your data for these purposes with trusted, contracted suppliers. The data is shared securely and subject to safe disposal agreements.
This type of activity is solely designed to help us provide you with a tailored service and to meet our charitable aims. We will not use your personal data for any other purpose without your consent and we will contact you according to your stated preferences.
We hold your data on a secure database and in usable format only for as long as is required, and determined by the recency of your interactions with us, or for as long as we are required to do so by law (for example, we may need to keep a record of any financial transactions for a pre-determined period of time). We do not pass on your data to any other third party without your express permission, or unless required to do so by law.
We may need to share your information with our contracted service providers and associate organisations – such as fundraising services suppliers, fulfilment partners, and data, digital or IT service agents – to help us carry out our charitable activities, meet our organisational aims, and to ensure that our records are kept up-to-date.
We only use your personal information for direct marketing purposes if we have your consent (for electronic communications) and/or where we already have an existing relationship with you (for postal or telephone communications).
If you no longer want to hear from us, please let us know by emailing lisa.robins@annakennedyonline.com or calling 01895 540187.
Information: How do we protect personal information?
Cookies
Some services on this site depend on cookies. This page explains in general terms what may happen if you disable them. Further information on deleting or controlling cookies is available at www.AboutCookies.org
What happens if I disable cookies on this site?
You may not be able to access certain services or facilities and your use of our sites may be restricted.
What are ‘cookies’?
A cookie is a small text file deposited on your computer’s hard drive, that allows your choices and information to be remembered between one page and the next.
Some examples of what cookies do: allow websites to recognise that you have already have given a username and password (i.e. signed in to the site) so you don’t need to do it for every web page requested. allow site owners to understand the patterns of behaviour of users on the site, and so to improve the site. For example, they allow us to know which areas of the site are most used by our visitors.
What cookies are not
Cookies do not allow us to “secretly” collect personal data about you. However, cookies are used to enable our website to handle the personal data that you may choose to provide to us, such as by completing an online form or registering with the website.
Our website can only access those cookies that it has created. We do not have access to the cookies from other websites, and in turn other websites do not have access to cookies used by the Anna Kennedy Online website.